Technology Support for Home & Business
Chrono North Technology provides practical IT support,
managed services, cybersecurity support, Microsoft 365
assistance, and professional network installation for homes
and small businesses across the Greater Toronto Area.
Home Tech Support
Business IT
Networking
Onsite & Remote
IT Support Built Around What You Actually Need.
Some customers need help with one technology problem.
Others need ongoing support across users, devices,
networking, Microsoft 365, and security. We can scale the
support to match the situation.
Home Tech Support
Straightforward support for the technology you use
every day at home or in a home office.
- Computer setup and troubleshooting
- Windows and macOS support
- Phones and tablets
- Printer and peripheral setup
- Wi-Fi troubleshooting
- Smart-home device setup
- Backup and data migration
Business IT & Managed Services
Dependable IT support for small businesses that need
professional help without maintaining a full internal
IT department.
- Workstation and employee setup
- User and account administration
- Microsoft 365 support
- Business Wi-Fi and networking
- Backup solutions
- Cybersecurity improvements
- Ongoing managed IT support
Cable & Network Installation
Professional network infrastructure for offices,
commercial environments, and suitable home projects.
- Cat6 and Cat6A cabling
- Ethernet drops
- Wall jacks and terminations
- Patch panels and network racks
- Switches and routers
- Wireless access points
- Cable testing and verification
networking, backups, and day-to-day technology.
Professional IT Support Without Building an Internal IT Department.
For businesses that need more than occasional troubleshooting,
Chrono North Technology can provide ongoing managed IT support.
The exact level of support can be structured around the needs
of your business rather than forcing every customer into the
same model.
A Consistent IT Contact
A familiar point of contact when technology questions
or issues arise.
Ongoing Administration
Assistance with users, devices, Microsoft 365,
networking, and related systems.
Technology Planning
Support when considering upgrades, changes,
and future technology needs.
Microsoft 365 & Practical Cybersecurity
Microsoft 365 Support
Microsoft 365 is a powerful platform, but setup,
administration, licensing, and migrations can become
difficult without technical support.
- Microsoft 365 setup
- Tenant and account configuration
- User administration
- Licensing support
- Exchange and email configuration
- Email migrations
- Microsoft 365 migrations
- General troubleshooting
Practical Cybersecurity
Cybersecurity does not have to begin with a complicated
enterprise security program. We focus on practical measures
that can strengthen everyday security.
Account Security
Multi-factor authentication, password management,
and account-security improvements.
Backup & Assessment
Backup planning, basic security assessments,
and device-security recommendations.
Awareness & Training
Employee cybersecurity awareness and basic security training.
Start With the Problem.
You do not need to diagnose the issue before contacting us.
Tell us what is happening, what is not working, or what you
are trying to accomplish, and we can help identify the
appropriate next step.
My Wi-Fi Is Slow or Unreliable
We can assess coverage, placement, interference,
equipment, and network configuration.
I Need Ethernet Installed
We can assess the location, cabling requirements,
network hardware, and installation needs.
I’m Setting Up a Home Office
We can help with computers, monitors, printers,
Wi-Fi, Ethernet, backups, and other home-office technology.
My Business Needs Ongoing IT Support
We can discuss managed support for users, devices,
Microsoft 365, networking, backups, and general IT needs.
I’m Concerned About Security
We can review practical measures such as MFA,
passwords, backups, account security, and awareness.
I’m Not Sure What’s Wrong
That’s fine. Describe what you’re seeing and we can help
determine the most appropriate next step.
Onsite & Remote Support
Onsite Support
Some technology problems require hands-on assistance.
Onsite support may be appropriate for network installation,
hardware setup, physical troubleshooting, Wi-Fi assessments,
office setups, and other issues that require access to the location.
Remote Support
Many software, account, configuration, and troubleshooting
issues may be suitable for remote assistance. Remote support
can also make it possible to assist customers outside the GTA
where the issue can reasonably be handled without an onsite visit.
Start With What You’re Trying to Solve.
Whether you need help at home, ongoing IT support for your
business, Microsoft 365 assistance, cybersecurity improvements,
or professional network installation, tell us what you’re trying
to accomplish and we’ll help determine the right next step.